Police tell East Londoners ‘it’s nothing to do with us’ as KFC chicken shortage hits home

KFC on Lewisham High Street. Pic: Tamara Chagaeva

Only a handful of KFC chicken shops were operating in the Eastlondonlines boroughs due to chicken shortages caused by delivery delays.

The situation caused so much public anguish in East London that police in Tower Hamlets were forced to warn the public not to complain to them. They tweeted: ‘Please do not contact us about the #KFCCrisis – it is not a police matter if your favourite eatery is not serving the menu that you desire.’

KFC restaurants all over the country have been closing or cutting their hours because of the shortages caused by “administrative issues” on DHL’s part, according to a statement by DHL.

A special directory has been created, allowing for anyone to check which restaurants are currently open. Among the 900 active stores in the United Kingdom, more than 500 are still closed.  At time of publication, the only ones open in the Eastlondlonlines boroughs are:

  • 217 High Street, Lewisham, SE13 6LY
  • Evelyn St, 150-164 Evelyn Street, Deptford, SE8 5DB
  • 406 Bethnal Green Road, Bethnal Green,  E2 0DJ
  •  381 Mile End Road, E3 4QS
  • 11-17 Church Street, Crown Hill, Croydon, CR0 1RY
  •  744 – 746 London Road, Thornton Heath,  CR7 6JA
  • 11 Purley Parade, Purley,  CR8 2AB
  • 192 Stoke Newington High Street, Stoke Newington, N16 7JD

The delivery fiasco resulted in thousands of angry customers complaining on social media.

KFC have apologised to the the customers, and assured them that they are working on it.

“We know that this might have inconvenienced some of you over the last few days, and disappointed you when you wanted your fried chicken fix – we’re really sorry about that,” KFC’s official statement said.

KFC established a three-way partnership with DHL supply chain and special logistics operator QSL in November 2017.

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