Rail travellers have condemned new gates at Brockley train station which they say have caused overcrowding and an ‘unpleasant atmosphere’ at busy times.
The station which was taken over by Transport for London in September 2009, had gates installed last year in the ticket office.
Users say the gates have been causing dangerous overcrowding at busy times.
Although the gates were put in place to catch those passengers attempting to travel for free, residents of Brockley say this was a pointless exercise because when the area becomes overcrowded, staff open the gates to let passengers through.
Passengers using the station are appealing for the gates to be open permanently in order to prevent the overcrowding.
Posters on Brockleycentral.blogspot.com “The Online Home For All Things Brockley” have voiced their concerns at the overcrowding.
One poster wrote “[this] is clearly ridiculous. The amount they save from fare dodgers would be negligible anyway compared to the lawsuit for someone falling down the stairs because of the overcrowding. The atmosphere is really unpleasant with all the pushing and shoving. It makes me dread using the train more than ever.”
Another wrote “The current situation is an absolute mess. If they can’t install a set of gates and a ticket office which are large enough to cope with the volume of people, then they shouldn’t force people through the gates/office. It’s as simple as that.”
In the long term Brockley station is due to be re-modeled, but rail users want TFL to come up with a short to medium long-term solution.
A TFL spokesperson said: “The gates at Brockley station were introduced by Southern, and we inherited this system in September 2009. Since then, no accidents have been reported at the station. However, our stations team is due to go on site at Brockley in the next few weeks to observe passenger flows and determine whether action is required there.”